Internal error

HTTP 500 · type: https://docs.signals.ai/errors/internal

Something failed on our side. This is never caused by the shape of your request.

What to do

Retry once with backoff. If it persists, send us the request_id from the response body — it identifies the exact failure in our logs.

The response shape

Every error is RFC 9457 application/problem+json and carries a request_id, which is also returned as the X-Request-Id header on every response, success or failure. Quote it when contacting support.

{
  "type": "https://docs.signals.ai/errors/internal",
  "title": "Internal error",
  "status": 500,
  "detail": "…",
  "request_id": "req_9f2c…",
  "instance": "/v1/…"
}

See all error types for the full catalog.